This Privacy Policy explains how rockaBI Kft. processes personal data collected through this website, direct contact and enquiry forms for assessments, consultations, training requests and product introductions.
1. Data controller
rockaBI Kft.
Registered seat: H-2053 Herceghalom, Kiserdő út 10. 1. em. 8.
Company registration number: 13-09-209770
Tax/VAT number: 28981105-2-13 / HU28981105
Email: info@rockabi.hu
Phone: +36 20 256 5526
2. Personal data we process
| Context | Data categories | Purpose | Legal basis | Retention |
|---|---|---|---|---|
| Website enquiry forms | Contact name, business email address, selected interest, optional message, optional profile or CV attachment for careers and collaboration enquiries, submission time, IP address, browser/user agent and captured attribution parameters where available | Responding to requests for assessment, consultation, training, billinfo introduction or related business communication; evaluating potential cooperation; arranging calls or proposals | GDPR Article 6(1)(b), steps prior to a contract; Article 6(1)(f), legitimate interest in B2B communication | Up to 24 months after the last relevant communication, unless a contract or legal obligation requires longer retention |
| Direct email or phone contact | Name, business contact details, message content and related communication metadata | Handling enquiries and business communication | GDPR Article 6(1)(b) or 6(1)(f) | Up to 24 months for enquiries; contractual records are retained according to applicable legal obligations |
| Website operation | Technical logs such as IP address, browser, timestamp, requested URL and security events, depending on the hosting provider | Security, error diagnosis, fraud prevention and reliable website operation | GDPR Article 6(1)(f), legitimate interest in secure operation | Usually up to 30 days, unless longer retention is necessary for security investigation |
| Analytics and tag management | Online identifiers, device and browser information, page views, referrer, approximate location, interaction events, campaign parameters and click identifiers, depending on the website form and tags configured in Google Tag Manager | Measuring website performance, improving content, understanding lead generation, attributing enquiries and supporting future advertising optimization | Consent where required for non-essential analytics or advertising cookies; GDPR Article 6(1)(f) for limited technical tag-management operation where applicable | According to the configured Google tags and consent settings |
| Client Portal operational analytics | Sanitized portal events in a dedicated Client Portal analytics property, such as portal area, page category, ticket identifier, broad portal action, UI region, form type/completion state, scroll depth, engagement timing, device and browser information. Automatic full portal URL page-view tracking is disabled. Issue text, comments, project names, usernames, email addresses, search terms and form field values are not intentionally sent to analytics. | Understanding portal usage, support needs and operational workflow quality for active projects | GDPR Article 6(1)(f), legitimate interest in secure and efficient client portal operation; consent where required for non-essential analytics cookies | According to the configured Google tags and consent settings |
3. Recipients and processors
Personal data may be processed by hosting providers, email service providers, IT support providers, accounting or legal advisors, analytics and tag-management providers, and other processors necessary for operating the website or handling business communication. rockaBI Kft. does not sell personal data.
4. International transfers
The website is intended to be operated from the European Union. If a processor outside the European Economic Area is used later, rockaBI Kft. will apply an appropriate transfer mechanism, such as an adequacy decision or standard contractual clauses, where required.
5. Automated decision-making
rockaBI Kft. does not use automated decision-making on this website. Analytics or advertising tools configured through Google Tag Manager may create aggregated or pseudonymous measurement audiences depending on the future tag configuration and consent settings.
6. Your GDPR rights
You may request access, rectification, erasure, restriction, data portability, objection to processing based on legitimate interest, and withdrawal of consent where processing is based on consent. You can exercise these rights by contacting info@rockabi.hu.
7. Complaint authority
You may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information:
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9-11, Hungary
Postal address: 1363 Budapest, Pf. 9.
Email: ugyfelszolgalat@naih.hu
Phone: +36 (1) 391 1400
Website: https://www.naih.hu/
8. Updates
This Privacy Policy may be updated when the website, lead handling process, analytics, advertising or backend integrations change.